Thrive and Future Proof
in the Cloud

Having the right technology solution fit for your contact centre has never been more critical. No-one could have predicted the disruption of 2020; now is the time to review your current capabilities to ensure you don’t just survive but thrive in the new year.

Our Contact Centre Health Check will help:

  • Review your current contact centre capabilities
  • Address technology gaps in your contact centre
  • Identify solution options based on your specific requirements
  • Provide independent advice and recommended next steps

Our experienced and highly skilled consultants will demonstrate what’s possible in your environment and help you determine which use cases are best as your unique starting point.

CLICK HERE to see what is included in your consultation

Synergy Enterprise Solutions
– Your Local Genesys Contact Centre Experts

We have been building customised technology solutions for Australian contact centres since 1999, and a Genesys professional services partner spanning more than 15 years.

We can help you with:

Cloud Contact Centre and Telephony

Communicate and manage your customers and teams remotely.

Data Sovereignty and PCI Compliance

Protect and secure your data for successful digital services.

Omni-Channel Engagement

Engage via the channels that mean most to your customers.

Automation and Self-Service

Provide a faster, better quality service for a positive end user experience.

Artificial Intelligence

Enhance and deliver an exceptional customer and agent experience.

Real-time Analytics

Maximise agent performance and customer satisfaction.

Transform your Contact Centre into an Experience Centre

All contact centres can benefit with a yearly ‘health check’ to ensure exceptional experiences for employees and customers.

This complimentary offer is available for a limited time to Australian-based contact centres with 10+ seats.

Register for your Contact Centre Health Check Report